DRS are a professional collection agency providing efficient debt recovery outcomes. DRS are not a mercantile agent and are not the usual collection agency.
With over 40 years combined experience we provide our clients with proficient recovery services. Our expert team have sound experience with debt recovery in the Financial, Retail, Manufacturing and Insurance sectors. We can assist you with accounts receivable, Process Serving, Credit Management, Debt Collection Training, Best Practice Debt Recovery, Legal Debt Enforcement and Skip Tracing.
DRS not only provide services of collecting aged debt, we can also provide you with the service of being your accounts receivable team, building a rapport with your customers and treating them as our own, will allow a seamless approach between collecting accounts and collecting debt, giving you back the precious time that you need to concentrate on building sales, customer relations and most importantly your business.
DRS are based in Melbourne and Western Victoria. We understand your customers are important to you and offer a unique Personalised Recovery service throughout Victoria.
Customer service charter and Philosophy?
We believe "you catch more bees with honey than you do with vinegar", however sometimes bees do need to be smoked to get to the honey.
DRS understand the importance of customer relations and what repeat business means to you. Communication is the essence of any successful collection and each account will be treated individually not as a number. DRS will provide a personalised service on behalf of you the client.
Is to increase our client's profitability by effectively collecting outstanding monies and to be viewed as industry leaders based upon our personalised and direct approach to collecting debt.